Translation services FAQ

A complete and accurate translation issued with a signed statement confirming its accuracy. AGATO provides Ministry of Justice certified translation for UAE courts, ministries and government departments, company certified translation on our letterhead for universities, employers, banks and embassies, and NAATI and NZSTI certified translation for Australia and New Zealand. See certified translation.

It depends on who will receive it. UAE courts, ministries and government departments require a translation certified by a translator licensed by the Ministry of Justice. Universities, employers, banks and most embassies accept a company certified translation. Tell us where the document is going and we will issue the right one.

Yes. Our Ministry of Justice certified translations are accepted by courts, embassies and government institutions in Dubai and across the UAE. See legal translation.

Yes. Depending on where a document is going, it may need notarisation, attestation or an apostille as well as translation. We tell you which applies and help you arrange it. Read which documents are and are not apostilled.

Yes. AGATO provides NAATI certified translation for Australian visa, study and registration applications, prepared in Dubai. See NAATI certified translation.

Certificates and other short documents in common language pairs are typically ready in about four hours when we receive them during office hours, Monday to Saturday, 8:00 am to 6:00 pm. Most other documents are returned within 24 to 48 hours. Large projects can be split between translators, and we confirm the timeline before we start.

It depends on the length of the document, the language pair, the subject and any certification, notarisation or hard copy you need. Upload your document through the quote form and you receive a fixed price rather than an estimate.

We accept Visa and Mastercard, PayPal, cash, cheque, money order, and payment in person at our office.

Yes, where a translator is available. Tell us your deadline when you first get in touch, and we will tell you honestly what can be delivered by then.

A clear scan or photograph is enough for the translation itself. If the receiving authority requires a stamped hard copy, we produce one for collection at our office or for courier.

More than 120, with Arabic and English in both directions the most requested. See all the languages we translate.

They will if you send us the passport spelling. A name can be written more than one way between Arabic and English, and a translation that disagrees with the passport is the most common reason a document is sent back.

Yes. Access to your files is restricted and they are used only for your translation. Non-disclosure agreements are available on request, and signed as a matter of course for corporate and legal work.

Translation converts written text; interpretation converts spoken language in real time, at a meeting, a hearing, a conference or on a call. Read more about translation versus interpretation.

Consecutive suits small meetings and depositions, simultaneous suits conferences with several languages, whispered suits one or two listeners inside a larger meeting, and phone interpretation suits urgent or short conversations. See interpretation services.

As early as you can, especially for conferences and legal or medical assignments. On-demand phone interpretation is available at short notice for urgent situations.

Translation converts text from one language to another. Localization adapts the website’s content to the cultural nuances and preferences of the target audience. See website translation.

Yes, we offer professional proofreading and editing to make sure the translated content is accurate, precise and error-free, so there are no misunderstandings.

The timeline depends on the size and complexity of your website. We give you the details of the project timeline during the initial consultation.

Prices vary with the languages involved, the size of the website and the level of service required. We provide a customised plan after evaluating your project.

We have industry-specific linguists and cultural experts who research the preferences and sensitivities of the target culture and adapt the content accordingly.

Yes. We localize multimedia elements so that the translated content, in whatever form, matches the language and culture of the target audience.

A professional service provides accuracy, cultural sensitivity and a better user experience, which automated tools and plugins may not. Our professional linguists make sure your target audience stays engaged.

Relevance and accuracy are the key to wider global reach, so maintaining and updating your translated content regularly is as important as the initial translation and localization.

Yes. Our website translators keep the design and layout as close to the original as possible while integrating the translated content smoothly.

Yes. We have decades of experience translating websites for industries including corporate, technology and e-commerce, using industry-specific terminology and tone.

We always prioritise the privacy and confidentiality of our clients’ data, using secure systems and strict confidentiality protocols to protect your content.

A project manager oversees the whole process, making sure timelines are met, quality is maintained and communication flows smoothly between the translators and the client.

We provide end-to-end services. Our technical team extracts the content, the linguists translate it, and the team then replaces the original content with the translation, so you do not have to handle any of it.

Yes, we offer multilingual customer support so international users can communicate with us in their preferred language.

We have been in the industry for more than two decades, and are known for professional translation services in Dubai and the UAE.

Contact us through the website or by email. We gather the initial information we need and then propose a tailored website translation and localization service.